Rajiv Sodhi, Senior Corporate Vice President and Chief Customer Officer, Consumer services, Manufacturing, Public services, Enterprise transformation, & Strategic sourcing, HCL Technologies Ltd, Noida (www.hcltech.com).
Rajiv talks about the competitive position HCL has taken, in leveraging opportunities/painpoints of different verticals in order to create specific solutions for these verticals
Rajiv talks about the opportunities in Healthcare industry & the research that is being carried out to leverage it. He speaks about the new technologies that are likely to be applied to the healthcare industry, for e.g. technologies related to zero mapping at the time of the birth, to check effectiveness of medicine in retail etc.
Interview with Rajiv Sodhi, SR.CVP & CHIEF CUSTOMER OFFICER, HCL Technologies.
Rajiv explains about how the concept of Employees First Customer Second evolved within HCL and the idea behind this. Also he explains about MAD JAM, an internal portal for HCL and for whom MAD LTD is meant for.
Rajiv on India Retail market – March 2005 NDTV profit interview